Home SEMrush Amazon Seller Certification If you receive a customer message on Saturday at 5pm, by when does Amazon expect you to answer that message? If you receive a customer message on Saturday at 5pm, by when does Amazon expect you to answer that message? personCertification Answers share Q. If you receive a customer message on Saturday at 5pm, by when does Amazon expect you to answer that message? Sunday 5 PM The following Saturday Monday 1 PM Saturday 11 PM Facebook Twitter Whatsapp Newer Older