Dale Carnegie’s 1936 bestseller, ‘How to Win Friends and Influence People’, suggests that you can, “Ask questions the other person will enjoy answering.” What’s one way that you can do this in a business setting?

Certification Answers

Q. Dale Carnegie’s 1936 bestseller, ‘How to Win Friends and Influence People’, suggests that you can, “Ask questions the other person will enjoy answering.” What’s one way that you can do this in a business setting?

  • Tell stories about situations tangential to your topic of conversation.
  • Require an explanation when projects go wrong.
  • Ask for advice or an opinion.

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