Home HubSpot Reporting Certification Which Customer Sentiment Metric Is The Strongest Predictor Of Future Purchase Behavior? Which Customer Sentiment Metric Is The Strongest Predictor Of Future Purchase Behavior? personCertification Answers share Which Customer Sentiment Metric Is The Strongest Predictor Of Future Purchase Behavior? Customer Satisfaction Score (CSAT) Customer Effort Score (CES) Net Promoter Score (NPS) Customer Lifetime Value (CLV) Facebook Twitter Whatsapp Newer Older