Fill In The Blank: A Service Level Agreement (SLA) Is An Agreement Between __________.

Certification Answers
Fill In The Blank: A Service Level Agreement (SLA) Is An Agreement Between __________.
  • your marketing and sales on the definitions of MQL and SQL
  • a service provider and its customer that guarantees a certain output.
  • your customer and business on how quality your product is.
  • your marketing and sales team where you agree on what metrics matter most to your business.