Home HubSpot Reporting Certification Customer Satisfaction Surveys In HubSpot Track Which Customer Sentiment Metric? Customer Satisfaction Surveys In HubSpot Track Which Customer Sentiment Metric? personCertification Answers share Customer Satisfaction Surveys In HubSpot Track Which Customer Sentiment Metric? Customer Satisfaction Score (CSAT) Customer Effort Score (CES) Net Promoter Score (NPS) Customer Lifetime Value (CLV) Facebook Twitter Whatsapp Newer Older